STRUT Front Desk — One Operating Layer

Owner's operating intake

Ownership and decision-maker

Ownership / management company *

Company website

Owner / operator name *

Role *

Work email *

Direct phone *

Other decision-makers or operating leaders

Property scope

How many motel properties do you own or manage in total? *

Primary PMS system *

Does your PMS offer API / integration access?

Channel manager

Direct booking engine

Payment processor(s)

How reservations reach the property

Primary OTA and direct-booking mix

Property-level details

Complete one row for each property proposed for STRUT.

Property proposed for STRUT integration

PropertyCity / stateRoomsADRPMSKey / access

Current property operation

Approximate monthly arrivals at the proposed property

Front-desk coverage at the proposed property

Do you take walk-in guests?

How are late arrivals and after-hours problems handled?

What guest contact normally arrives with the reservation?

Current payment / deposit workflow

How are rooms assigned and readiness communicated?

How does housekeeping report status?

Describe key and access methods

How are service and maintenance requests assigned?

What reporting does ownership receive?

What operating problems should STRUT solve? *

Setup scope

Preferred lead property *

Preferred start timing

Approximate reservations to include

Approved guest-contact channels

Primary setup objective *

What results would define a successful setup?

Which staff members or roles will participate?

Additional context

I understand property setup follows the published pricing: a one-time setup fee quoted per property (based on room count and trailing 12-month ADR), with the monthly subscription beginning when the property goes live. Nothing is due today.

This sends the selected-property intake to STRUT for review.

Owner's intake received

STRUT will review only the property or properties selected in this form.